Welcome To Medstar Recovery Group

Medstar Recovery Group (MRG) is a leader in developing innovative and effective accounts receivables management solutions. MRG is a family-owned, privately held corporation that has grown dramatically due to consistent success in helping clients improve their cash flow with accounts receivables management solutions.

Competitive Advantages:

 Leadership and Experience
Executive staff with 125 years of combined experience; Operations management team with dedicated, focused experience within the financial industry.

 Analytics/ Reporting
The collection software offers MRG sophisticated data mining to properly manage accounts and identify trends ensuring productivity and performance goals are met.

 Training
MRG has an extensive, multi-tiered, in-house training program. MRG' employee education is specifically focused on training employees to solve problems and protect its clients' interests with strict adherence to all compliance guidelines.

 Innovation
MRG develops innovative solutions for each of its clients based on their work standards and performance expectations.

 Technology
MRG employs flexible and advanced technologies that accelerate payments while minimizing costs, including: in-depth reporting capabilities and a client and customer-friendly website featuring online billpay.

 Scoring
MRG provides sophisticated scoring designed to achieve optimum liquidation and resolution results.

 Supplier Diversity Network Management
Strategic partnership with a Minority Business Enterprise (MBE) that provides First and Third Party Collections, Customer Service, Loss Mitigation, Business Process Outsourcing, Network Management, and Debt Purchaser Servicing.

 Equal Opportunity Vendor Management
MRG has a RFP vendor management and procurement process that affords Equal Opportunity to all vendors, while ensuring the highest of security standards and a dedicated focus on brand image.

 Repeatable & Consistent Structure
Every MRG site has undergone an ISO 27002 Risk Assessment, so you can rest assured that there is a consistent structure in place with your data & all core business activities.

Medstar Recovery Group employees over 150 associates at its corporate headquarters in Troy, MI and in regional offices throughout the United States.